Category Archives: Team Development

Results Oriented Team Development: It’s not just fun and games. 

Dragon boat race crewWell, its team development time again!  You’ve likely seen these programs in action. A rubber chicken flies through the air; team members are tethered together attempting to navigate an obstacle course; toys, tent poles and blind folds are all in play.  It can easily feel like a flashback to your school yard field days?

As a leader it can be hard to quantify the value of such an event.  They are often fun for employees and yield residual positives around the office through newly formed friendships and greater camaraderie, but those are likely not the primary results for which you forked over your money.

You wanted lasting change and enduring results, but instead you got a play date with a hiking boot, cargo shorts wearing hippie (not that there is anything wrong with that).

Why not just have a BBQ behind your building or air March Madness on a projector screen in your parking lot? That’s a lot of fun, saves the road trip, keeps the hippie out of your world and you know in advance you’re just blowing money on fun rather than having your expectations of a powerful event go unmet.

But, you wouldn’t be reading this article if you weren’t wrestling with wanting more for your team. How are you supposed to know that your event will be more than a field day?  Consider this:

Every event should serve a clear purpose. Some events address broad corporate initiatives and work to close the gap between departments, drawing on diverse perspectives to enrich and sustain a collaborative work environment.

These events often open the minds of individuals/teams in one area of a business to their impact on those in other areas. These are also great opportunities to draw on each person’s wealth of experience to improve processes across the company, division or business unit, and to engage them in real problem solving.

The light bulbs start going off when an employee in one department sheds light on something a director right under your nose couldn’t solve.  A great event will help you get your people in the right place, under the right circumstances, engaged in the right conversations.

The smaller team development events should be more specific, but just as strategic.  They can incorporate team and individual personality profiles and tread into the more crucial conversations on long term planning, new objectives, team performance, group dynamics, building trust, and minimizing conflict and personality clashes, etc.

You should expect this type of event to be highly customized to your team.  While you may want to incorporate this into an experiential adventure or destination retreat, remember, the key is not the activity or the destination, but how these are used as catalysts to help you achieve your objectives.

Going into these events ask yourself and expect your facilitator to ask you the following types of questions.

  1. What am I trying to accomplish and why?
  2. What are the greatest challenges you and your team face right now?
  3. What differences will you need to see to know your time and money were well spent?
  4. Am I ready and do I know what it takes to lead a high performing team?

As you prepare for this year’s team development know what you’re looking for and why.  Ask good questions and expect to be asked penetrating questions. You should walk away from an initial assessment with your facilitator having learned something about yourself and the power of team dynamics.

Look for a facilitator with training in group and organizational dynamics, psychology and significant experience in team development. Require that they connect the dots between the team development initiatives and outcomes you are expecting and that your organization needs.

Let them know your budget and ask them to guide you in location selection and program/event design to ensure that the entire event works smoothly to achieve all of your objectives.

Co-written with Adam Hawk, MBA, MA – VP of Acquisitions, RENU Management.  First published in the Northwest Arkansas Business Journal, Vol. 18, No. 13, September 1, 2014

Answer these 14 Questions for More Effective Team Development

imagesAnytime is a good time for team development, but with kids going back to school, schedules returning to some sense of predictability, weather getting a little cooler, and first of the year new hires now fully acclimated to their roles, this can be a great time to bring your team together to get them more fully engaged and focused on bringing in the year as you have planned.

I have designed and facilitated literally hundreds of team development sessions and always find them energizing.  They have ranged from half day classroom sessions, and Ropes course programs, to the more adventurous programs like the Wyoming Cattle Drive, the Search and Rescue experience on a three thousand acre Ranch, the Gettysburg Battlefield experience in strategy and communication, or The Johnson Space Center experience in innovation and execution, to name a few.  They are energizing because good programs require clarity of purpose and the engagement of every team member.  Regardless of the program envisioned you should expect it to help you answer the following kinds of questions:

  1. How do we get every team member fully focused on our team’s Mission and Purpose?
  2. What does a High Performing Team truly look and act like?
  3. What will it take for us to get to the highest levels of performance?
  4. What impact does a new team member have on our team dynamics?
  5. Is there a way for us to accelerate team formation when we bring on a new team members or take on new projects?
  6. What actions can team members take to gain complete trust and confidence in one another?
  7. How do our personality differences impact our interaction and effectiveness?
  8. How do we get the most out of our differences and disagreements without stalling our progress?
  9. What is the team leader’s role in building and facilitating high performing teams?
  10. How does the team or team leader handle a consistently poor performer?
  11. What can a team do about a team member with a negative attitude?
  12. How can we get past petty, nit-picking that frequently infects teams?
  13. How can we measure our success?
  14. How can I ensure that the dollars spent on team development is not just fun and games, but will deliver results?

In addition to answering these questions, a good program should also result in behavioral commitments and a process of accountability that will increase the likelihood of higher performance and productivity from your team.  Using these questions and approaching your discussions with these expectations is likely to result in your best team development yet.  Good luck as you help your team get re-energized and refocused.